Shipping Policy
We strive to process and ship all orders as quickly as possible. Please review the following information to understand our shipping timelines and policies.
Processing Time
Orders are typically processed within 1-3 business days (excluding weekends and holidays) after payment is confirmed. During peak seasons or promotions, processing times may be slightly longer.
Shipping Methods & Delivery Times
We offer various shipping options depending on your location:
- Standard Shipping: 5-10 business days
- Express Shipping: 3-7 business days
Delivery times are estimates and may vary due to carrier delays or customs clearance for international orders.
Shipping Destinations
We currently ship to most countries worldwide. If your country is not available at checkout, please check back later as we may expand our shipping zones.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this to monitor your package’s delivery status.
Shipping Fees
Shipping costs are calculated at checkout based on your location and selected shipping method. Free shipping may be available for certain orders—check our website for current promotions.
Customs & Import Taxes
International orders may be subject to customs fees, taxes, or duties imposed by your country. These charges are the customer’s responsibility and are not included in the order total.
Undeliverable Packages
If a package is returned to us due to an incorrect address or failure to pay customs fees, we will contact you to arrange reshipment (additional fees may apply).
Changes or Cancellations
If you need to modify or cancel your order, please contact us immediately. We can only make changes if the order has not yet been processed for shipping.
For more details, visit our FAQ page or contact us through the support form on peixotoclothing.com.