FAQs
ORDER QUESTIONS
How do I place an order?
To place an order, simply browse our collection at peixotoclothing.com, select your desired items, and proceed to checkout. Follow the prompts to enter your details and complete your purchase.
How can I track my order?
Once your order ships, you’ll receive a confirmation email with a tracking number. Click the link or visit the carrier’s website to track your package.
What payment methods do you accept?
We accept major credit/debit cards (Visa, Mastercard, American Express), PayPal, and other secure payment options.
Do you offer international shipping?
Yes! We ship worldwide. Shipping costs and delivery times vary depending on your location.
RETURNS & EXCHANGES
What is your return policy?
We accept returns within 30 days of delivery. Items must be unworn, in original condition, and with tags attached. Visit peixotoclothing.com for full details.
How do I initiate a return or exchange?
To start a return or exchange, visit peixotoclothing.com and follow the instructions under the Returns Policy section.
When will I receive my refund?
Refunds are processed within 5–7 business days after we receive your returned item. Timing depends on your bank or payment provider.
PRODUCT QUESTIONS
How do I choose the right size?
Refer to our size guide on each product page for measurements. If you need further assistance, our team can help—reach out via the contact form on peixotoclothing.com.
Are your products ethically made?
Yes! We prioritize sustainable materials and ethical production practices. Learn more about our commitments on our website.
Do you restock sold-out items?
Restocks depend on demand and availability. Follow us on social media or sign up for newsletters to stay updated.
SHIPPING QUESTIONS
How long does shipping take?
Delivery times vary by location. Standard shipping typically takes 3–7 business days domestically and 7–14 days internationally.
Do you offer express shipping?
Yes! Expedited shipping options are available at checkout for faster delivery.
What if my package is lost or delayed?
While delays are rare, contact the carrier first using your tracking number. If unresolved, reach out via our contact form for support.
OTHER QUESTIONS
Do you offer gift cards?
Yes! Digital gift cards are available for purchase on peixotoclothing.com.
Can I modify or cancel my order?
We process orders quickly, so changes may not always be possible. Contact us immediately if you need assistance.
Where can I find care instructions?
Care instructions are included on each product’s label and description page.
For further questions, explore peixotoclothing.com or reach out through our contact form.